Frequently Asked Questions
Everything you need to know about your TooTimid shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for unworn items with original tags attached. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different styles and cuts.
Is my packaging discreet?
Yes, we value your privacy. All orders are shipped in plain, unmarked packaging with a neutral return address that does not mention TooTimid.